terms and conditions
Temple Fireworks Ltd
Terms and Conditions Policy
By Agreeing to these Terms and Conditions you are confirming you are aged 18 or over.
Fireworks and Associated Products & CE Marking
All our firework products conform to CE regulations BSEN15947 which means the manufacturer has checked that the products meet with EU safety, health and/or environmental requirements. It is the manufacturer’s sole responsibility that these products meet the conditions. The products will be supplied on the condition they will be used in accordance with the manufacturer’s instructions.
Purchasing Fireworks and Related Products from Temple Fireworks
All of our products shown on our website are sold subject to availability. Where products are shown on the in-store category they are available (subject to availability) for collection from our Temple Fireworks shop in Worcester within 24 hours. Please check shop opening hours. Where products are shown as pre order they need to be ordered via the website by 30th September 2017 for availability week commencing 9th October 2017 for collection or delivery as per prior arrangement. Where your order cannot be completed we will always suggest an alternative.
Prices and Payment
All prices are in UK Pounds £ sterling. We are not VAT registered at present (July 2017). Delivery charges are not included in product prices unless specified. Please visit our delivery page for more information. Pre orders are not presently subject to a minimum amount (July 2017).
All products purchased from in store stock are done so at the prices shown on our website.
All products ordered using our pre order facility by 30th September 2017 will receive a 20% discount.
Payment method - We accept all major credit and debit cards.
Confirmation of order does not stipulate a contract exists between us until we have confirmed that we can fulfil your order, once we have established this we will debit your card. At this time your order will show as processed. Up until this time you may cancel your order by telephone on 07753 496087 without incurring any costs.
We reserve the right to impose a minimum order amount but will publish this on the website should this occur.
Delivery & Returns
Please note all deliveries must be organised directly with Temple Fireworks Ltd by telephone on 07753 496087. We aim to deliver within 2-3 working days of your order (unless you have used the pre order facility on our website, in which case delivery will be after 9th October 2017). Please visit our delivery page for full details of our delivery and returns policies. Delivery is only available to the UK mainland.
Pre Order Facility
To ensure you receive the 20% discount you must order online by Midnight on 30th September 2017 from our pre order selection of fireworks.
A 25% deposit must be paid when the fireworks are ordered. The remainder is to be paid upon collection or pre organised delivery week commencing 9th October 2017.
Our customers are important to us and we pride ourselves on our customer service, but if you are unsatisfied with anything relating to the products you have purchased or our service, please contact us by telephone on 07753 49608, email us at [email protected] or write to us at Temple Fireworks Ltd, 71 Sidbury, Worcester WR1 2HU.
These Terms and Conditions do not affect any of your statutory rights.
Please note your privacy is paramount. We will only use your details to process your order and delivery. Your details will not be sold to a third party or used for any marketing activities outside of those conducted by Temple Fireworks Ltd.
The purchaser must ensure that he/she has appropriate insurance cover for the materials in his possession. Please see storage details below. The purchaser must confirm to the seller in writing that he/she holds adequate Public and Product liability insurance to cover any losses arising out of the holding, use or firing of the materials whether by the buyer themselves or on his/her behalf or in respect of others to whom he/she may pass the materials.
The purchaser must ensure that they have adequate legal storage for the products should it be required. Details of storage limitations are listed below. Please contact us on 07753 496087 if you have any queries regarding this.
Up to 5kg NEC - store for an unlimited time. (NEC = Net Explosive Content somtimes also refered to as NEQ or NEM)
Up to 50kg NEC - store for up to three weeks.
Up to 250kg NEC - store for up to three days.
Up to 5kg NEC - store for an unlimited time.
Up to 100kg NEC - store for up to three days.
Note: Where there is a mix of 1.4G and 1.3G material everything is treated as if it were all 1.3G.